Frequently Asked Questions
Everything you need to know about our premium blends and seasonings.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the United States.
Are your seasonings gluten-free?
Many of our seasonings are gluten-free. Please check the specific product pages for detailed allergen information and ingredient lists, as we clearly label all gluten-free options.
What is your return policy?
Due to the nature of food products, we cannot accept returns on opened items. However, if your order was damaged during transit or is incorrect, please contact our support team within 30 days for a replacement or refund.
Do you offer bulk or wholesale pricing?
Yes, we offer wholesale opportunities for retailers and bulk sizing for commercial kitchens. Please visit our Wholesale page to submit an application and view our catalog.
How should I store my seasonings for maximum freshness?
For the best flavor retention, store your spices in a cool, dry, and dark place away from direct sunlight and heat sources like the stove.
Do your products contain MSG?
The majority of our blends are crafted without added MSG. We prioritize natural flavors and high-quality ingredients, which are all listed transparently on the product packaging.