Returns & Exchanges
At PS Seasoning, we want you to be completely satisfied with your flavorful purchase, which is why we offer a 30-day window for returns on eligible non-perishable items. Due to food safety regulations, we cannot accept returns on opened food products, but we are committed to making it right if your order is damaged or incorrect.
Review Eligibility
Ensure your items are unopened, in original packaging, and purchased within the last 30 days. Please note that custom blends and clearance items are final sale.
Contact Support
Email our customer service team with your order number and photos of any damaged goods to receive a Return Merchandise Authorization (RMA) number.
Package and Ship
Securely pack the items and include your RMA slip inside the box. Affix the provided shipping label and drop it off at any authorized carrier location.
Receive Refund
Once our warehouse inspects the returned items, we will process a refund to your original payment method within 5-7 business days, minus any shipping fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing